Privacy policy
What information CarpHookWorks processes, how it is used and how to submit a privacy request.
Who is responsible for this website
CarpHookWorks is operated by Nittaya Aiko Evans. Privacy questions and verified requests may be sent to services@carphookworks.com.
Information we collect
Depending on how a customer uses the store, CarpHookWorks may process:
- Name, email address, phone number, billing address and shipping address supplied for an account, checkout, support request or order.
- Products viewed, cart contents, products ordered, order dates and order status.
- The payment method used and payment confirmation or transaction status returned by the configured payment gateway.
- IP address, browser and device information, approximate location, language, referring page, page views, session statistics and site-interaction events.
- WordPress and WooCommerce login, session, preference, cart and checkout identifiers.
- Google Analytics client identifiers and Google Ads advertising or conversion identifiers where those services are enabled.
How information is used
- To process payments, orders, shipping, returns and refunds.
- To provide customer accounts and customer support.
- To maintain cart, checkout, session and site functionality.
- For data analytics, advertising and conversion measurement.
- For security, fraud prevention, record keeping and legal compliance.
Cookies and similar technologies
The store may use strictly necessary WordPress and WooCommerce cookies for login, preferences, cart, session and checkout functionality.
Where enabled, Google Analytics 4 may use analytics cookies or client identifiers, and Google Ads may use advertising or conversion-measurement cookies or identifiers.
Third-party services
The confirmed analytics and advertising services are Google Analytics 4 and Google Ads. These services may process information required for analytics, advertising or conversion measurement when enabled.
Data storage and security
Customer and order data is stored in the WordPress and WooCommerce database on the website hosting environment. The store relies on WordPress and WooCommerce access controls and on the site operator and service providers to maintain hosting security, HTTPS, software updates, backups, administrator credentials and payment-gateway security.
No method of internet transmission or electronic storage can be guaranteed completely secure.
Your privacy requests
Where applicable law provides a right to access or erase personal data, a verified request may be sent to services@carphookworks.com. Requests may be handled with the WordPress personal-data export and erasure tools.
Contact
Email: services@carphookworks.com
Operator: Nittaya Aiko Evans
2922 N 35th St, Apt 20
Phoenix, AZ 85018-7423
United States